Our Privacy Policy

Thank you for visiting the BusinessNumber website. This page explains the main privacy and website-use terms that apply when you browse our site, contact us, or use our business number services.

BusinessNumber is the controller of personal data collected through this website unless we tell you otherwise in a specific product, support, or account flow.

Last updated: 29 April 2020

Website use terms

References to “Your Business Number”, “us”, or “we” mean the operator of this website. References to “you” mean the visitor, customer, or viewer using the site.

The content on this website is provided for general information and may change without notice. We work to keep it useful and accurate, but it is not a warranty, legal advice, or a guarantee that a product will be suitable for every use case.

Use of this website is at your own risk. Website content, design, trademarks, logos, and materials are owned by or licensed to us. Unauthorised use may give rise to a claim for damages or be a criminal offence. Links to external websites are provided for convenience and do not mean we endorse those sites. These terms are governed by UK law.

Non-personal information

We may collect information that does not identify you directly, such as browser type, device details, pages visited, approximate location, referring pages, and aggregated usage patterns.

We use this information to understand website performance, improve navigation, troubleshoot errors, protect the service, and make our marketing and support content more relevant.

Personal information and GDPR

When you register, contact us, request support, or use a product flow, we may collect personal information such as your name, contact details, company details, role, billing or account information, messages, and business information you choose to provide.

We use personal data to provide services, manage contracts, meet legal obligations, respond to support requests, administer accounts, prevent abuse, run security checks, handle audits or complaints, send service and marketing communications where permitted, and support business transfers if required.

We may share relevant personal data with authorities where legally required, affiliates, professional advisers, and service providers who help us operate the website, payments, messaging, analytics, security, and customer support. We keep personal data only for as long as needed for the purpose collected, legal retention requirements, or legitimate business records.

Depending on your location and applicable law, you may have rights to access, correct, erase, restrict, export, or object to use of your personal data. You may also withdraw consent where processing is based on consent and lodge a complaint with a data protection authority.

Cookies and other technologies

We may use cookies, local storage, web beacons, analytics tags, and similar technologies to keep the website secure, remember preferences, understand traffic, measure performance, support authentication, and improve product flows.

Most browsers let you block or delete cookies. Blocking some technologies may affect security, account access, preferences, or parts of the website experience. For general cookie guidance, you can visit aboutcookies.org.